Terms of Service

Effective date: 11 October 2026. Last updated: 11 October 2026. Version: 2026-10-11.

The short version

• Promoflow sends a video you choose to your own TikTok inbox as a draft. You finish and post it yourself in the TikTok app. We never post anything for you.
• You are responsible for every video you send and post, including the rights to everything in it.
• Free gives you 3 sends a month. Pro gives you 100 sends a month for $79 a year or $15 a month, and renews until you cancel.
• Pro yearly can be refunded in full within 30 days of a yearly charge. Pro monthly is not refunded for partial months.
• We do not guarantee that TikTok accepts a video, or any views, followers or sales. We are not affiliated with TikTok.
• Wyoming law applies. There is no arbitration clause. Disputes go to court, one person at a time, without a jury.

1. Agreement to these terms

These Terms of Service ("Terms") are a contract between you and Delvir Limited Liability Co. ("Delvir", "we", "us"). They cover your use of Promoflow, including the website at https://promoflow.video and everything you can do there (the "Service").

You accept these Terms when you press "Continue with TikTok" on the sign-in page, which says so right above the button. We record the version you accepted (2026-10-11) and the time you accepted it. If you do not agree, do not use the Service.

Our Privacy Policy explains what data we keep and why, and our Refund Policy explains cancelling and refunds. Both are part of this agreement.

2. Who can use Promoflow

• You must be at least 18 years old and able to enter a binding contract.
• If you sign up for a business, you confirm that you have authority to bind it to these Terms. "You" then means both you and the business.
• You must follow TikTok's terms of service and community guidelines, and keep your TikTok account in good standing.
• The Service is offered in the countries where TikTok's sharing features are available. You may not use it where that would break the law.

3. What Promoflow does

You sign in with your own TikTok account. You upload a finished video from your computer, or open a video we made for you that we placed in your library. You preview it, tick the consent box, and press "Send to my TikTok".

We then send that video to your own TikTok inbox as a draft, using TikTok's official sharing feature. You open TikTok on your phone, add a sound, edit, and decide whether to post.

We never post, publish, schedule or change anything on your TikTok account. Posting is always your own action in the TikTok app.

Videos must be MP4, MOV or WebM files of up to 1 GB each.

4. Your TikTok account

When you sign in, we ask TikTok for two permissions:

• user.info.basic: your TikTok account id, display name and avatar, so we can show who is signed in.
• video.upload: to send a video to your own TikTok inbox as a draft.

We cannot see your videos on TikTok, your followers, messages, comments or analytics.

You are responsible for your TikTok account and anything done with it. You can press Disconnect on the Account page at any time. That deletes our access to your TikTok account and asks TikTok to revoke it. TikTok's own terms and privacy policy govern your TikTok account.

5. Your videos and your responsibility

You keep ownership of your videos. You give us a limited, non-exclusive, royalty-free permission to store, preview and send each video to your TikTok inbox, only to run the Service for you. That permission ends when the video is deleted from our server.

You are responsible for everything you send and everything you post. That includes:

• Rights to the video and everything in it: footage, images, music, voices, text, logos and trademarks.
• Permission from every person who can be identified in the video.
• Advertising and branded content disclosures, including TikTok's branded content settings and any disclosure the law requires for paid or sponsored posts.
• Following TikTok's rules and the law where you post.

By sending a video, you promise that you own it or have permission to use it in this way, and that sending and posting it does not break the law or anyone's rights.

6. Videos we make for you

If we place a video we made for you in your library, it goes nowhere until you review it, tick the consent box and press "Send to my TikTok". After that, you decide whether to post it. Once you send it, sections 5 and 7 apply to it as they do to any of your videos.

Any separate agreement we have with you about making that video governs its price and ownership.

7. Rules for using Promoflow

You may not use the Service to:

• Send content that is illegal, infringes anyone's rights, sexualises minors, harasses or threatens people, or breaks TikTok's community guidelines.
• Send content you do not have the rights to.
• Upload malware or files meant to harm our systems, TikTok or anyone else.
• Get around plan limits, for example by opening extra accounts to get more free sends.
• Copy, scrape, overload, probe or reverse engineer the Service, or access it by any means other than the website.
• Resell the Service or give others access to your account.

8. Removing videos and suspending accounts

We do not review videos before you send them. We may remove a video, stop a send, or suspend or close an account if we reasonably believe it breaks the law, these Terms or TikTok's rules, or puts the Service or others at risk. Where the law allows and it is safe to do so, we will tell you why.

If we close a paid account for breaking these Terms, no refund is due except where section 11 or the law says otherwise.

9. Plans, limits and prices

• Free: 3 sends per calendar month.
• Pro: 100 sends per calendar month. $79 per year (Pro yearly) or $15 per month (Pro monthly).

Calendar months are counted in Coordinated Universal Time (UTC). Prices are in US dollars.

Payments are processed by Stripe. Your card details go straight to Stripe and never touch our servers.

If you buy Pro before you sign in, a short-lived cookie links that purchase to your account when you sign in in the same browser. If a purchase does not show up on your account, email team@delvir.co and we will connect it.

10. Automatic renewal and cancelling

Pro renews automatically until you cancel. Pro yearly renews every year at $79. Pro monthly renews every month at $15. We charge the payment method on file at each renewal.

You can cancel any time, online, in the billing portal. The link is on the Account page. Cancelling stops the next renewal. You keep Pro until the end of the period you already paid for.

We email you before every annual renewal: for Pro yearly, we email the address used for the purchase 15 to 45 days (usually about 30 days) before each yearly renewal. The email gives the date, the amount and a link to cancel or manage your plan.

11. Refunds

• Pro yearly: full refund if you ask within 30 days of a yearly charge. This applies to the first charge and to each renewal.
• Pro monthly: no refunds for partial months. Cancelling stops the next charge.
• Duplicate subscriptions: if you are charged for a second subscription by mistake, we refund it automatically.

To ask for a refund, email team@delvir.co from the address used for the purchase. Refunds go back to the original payment method.

12. No guarantees about TikTok or results

TikTok decides whether to accept each video. Delivery to your inbox usually takes a few minutes, but we do not guarantee that a video will be delivered, or when.

We do not guarantee views, reach, followers, engagement or sales from anything you post.

TikTok may change, limit or end its sharing features, or act on your TikTok account, at any time. We are not responsible for what TikTok does. If TikTok's changes stop the Service from working, we may change or stop the Service under section 21.

13. Not affiliated with TikTok

Promoflow is not affiliated with, endorsed by or sponsored by TikTok. TikTok is a trademark of its owner. We use the name only to describe what the Service connects to.

14. Disconnecting and deleting your account

Disconnect on the Account page deletes our access to your TikTok account and asks TikTok to revoke it.

Delete my data on the Account page deletes your account, TikTok access, videos and send history right away. If you have an active Pro plan, its renewal is cancelled first. Deleting does not trigger a refund, except under section 11. Some billing records are kept for tax and accounting, as the Privacy Policy explains.

15. The Service is provided "as is"

To the fullest extent the law allows, the Service is provided "as is" and "as available", without warranties of any kind, express or implied. That includes any warranty of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty that the Service will be uninterrupted, error-free or secure, or that any video will be delivered or perform well.

16. Limitation of liability

To the fullest extent the law allows:

• Our total liability for all claims about the Service is limited to the amount you paid us in the 12 months before the event that led to the claim. If you have paid nothing, that amount is zero. If you use the Free plan, that is what you paid, which is zero.
• We are not liable for any indirect, incidental, special, consequential or punitive damages, or exemplary damages, or for lost profits, revenue, followers, reach, data, goodwill or business opportunities, even if we were told they were possible.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud.

17. Indemnification

You will defend, indemnify and hold Delvir harmless against any claim, loss, liability, cost or expense (including reasonable legal fees) arising from: your videos; anything you post; your use of the Service; your breach of these Terms or TikTok's rules; or your violation of any law or anyone's rights. We will tell you about any such claim and may take part in the defence with our own counsel.

18. Time limit for claims

Any claim about the Service or these Terms must be brought within one year after it arises. After that, it is permanently barred. If the law where you live does not allow this limit, the shortest period the law allows applies instead.

19. Governing law and where disputes are heard

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules.

Any dispute will be heard only in the state courts located in Sheridan County, Wyoming, or the United States District Court for the District of Wyoming. You and we consent to those courts' jurisdiction. Either of us may instead bring an individual claim in a small-claims court where the claim qualifies.

There is no arbitration clause in these terms. You are not giving up your right to go to court.

Before filing a claim, please email team@delvir.co so we can try to resolve it.

20. Class-action and jury waiver

You and we each agree to bring claims only in an individual capacity, not as a plaintiff or class member in any class, collective or representative action. You and we each waive any right to a jury trial.

If this waiver is held unenforceable as to a claim, that claim alone is severed and proceeds in court. The waiver still applies to every other claim.

21. Changes to the Service and to these terms

We may change or stop the Service, or any feature of it. If we stop the Service, we will give notice by email or on the site.

We may change these terms. For material changes, we give at least 30 days' notice by email or on the site before the change takes effect. Each version has a new date and version id. Using the Service after a change takes effect means you accept it. If you do not accept it, you can cancel and delete your account before then.

Changes never apply retroactively to the price of a period you have already paid for.

22. Notices

We send notices to the email address on your account, which is the address used for your purchase, or post them on the site. We do not hold an email address for Free accounts, so notices to them appear on the site. A notice by email counts as given when sent.

Send notices to us at team@delvir.co or to the postal address at the top of this page.

23. General

• Severability: if any part of these Terms is held unenforceable, it is limited only as far as needed; if a part is unenforceable, the rest stays in effect.
• No waiver: our failure to enforce a term is not a waiver of it.
• Assignment: we may assign these Terms to a successor, such as a buyer of the Service or of Delvir, and this agreement continues with that successor. You may not assign them without our written consent.
• Entire agreement: these Terms and the documents they name, the Privacy Policy and the Refund Policy, are the entire agreement between you and us about the Service, and replace any earlier understanding about it.
• Survival: sections 5 (your responsibility for videos), 11, and 15 to 23 survive the end of this agreement.
• Events outside our control: we are not responsible for delays or failures caused by events we cannot reasonably control, including outages or changes at TikTok, payment networks or hosting.
• Headings: Headings are for convenience only and do not change the meaning of any section.

24. Your local consumer rights

Some countries and states give consumers rights that a contract cannot take away. Nothing in these Terms limits those mandatory rights, including any refund or withdrawal rights your local law gives you. Where a mandatory local law conflicts with these Terms, that law wins to the extent of the conflict.

25. Contact

Refunds and cancelling are covered in detail in our Refund Policy. Questions about these Terms: team@delvir.co, or Delvir Limited Liability Co., 30 N Gould St, Ste R, Sheridan, WY 82801, USA.